BIG IDEA In A Few Words

Researchers have identified a three-step habit loop including a cue, a routine and a reward. There is a link between willpower and habits. You can increase the chances of a self-disciplined response to a cue by choosing the sequence of actions you want to form the routine in advance and removing as many obstacles as possible. Organizations have habits much like individuals. While leaders think they are making choices based on a deliberative process they are in fact guided by long-held patterns of organizational habit. Cultures grow out of keystone habits whether leaders are aware of them or not.

Click on the chapter to access content in multiple formats for free